Need More Information?
If you have any additional questions or need further assistance, don’t hesitate to reach out. We’re here to make your event planning experience as enjoyable and stress-free as possible.
0478 904 459
0478 904 459
At Elegant Events Decoration, we understand that planning an event involves many details and decisions. To help make your experience as smooth as possible, we’ve compiled answers to some of the most frequently asked questions. If you don’t find what you’re looking for here, feel free to contact us for more information.
We cater to a wide range of events, including weddings, corporate events, birthday parties, anniversaries, and more. Whether it’s an intimate gathering or a large celebration, we offer tailored décor solutions to fit your needs.
We recommend booking our services at least 3-6 months in advance, especially for popular dates. This allows us to secure your date and provide the best possible service. However, we also accommodate last-minute bookings based on availability.
Yes, we offer custom décor packages to match your specific theme, style, and budget. During the initial consultation, we’ll discuss your vision and create a package that suits your needs.
Our event packages typically include a selection of décor items such as backdrops, centrepieces, table dressing, and lighting. The exact details depend on the package chosen. For a detailed list of what’s included, please refer to the package descriptions or contact us directly.
Yes, you can make changes to your booking, subject to availability and any applicable terms and conditions. Please contact us as soon as possible to discuss any changes or adjustments needed.
Payment details will be provided upon confirmation of your booking. We accept various payment methods including bank transfers, credit/debit cards, and other secure payment options. A deposit is required to secure your booking, with the balance due before the event.
Our cancellation policy depends on the timing and specific terms agreed upon at the time of booking. Generally, cancellations made with more than 60 days’ notice may receive a partial refund. For cancellations within 60 days, the deposit may be non-refundable. Please review our terms and conditions for full details.
Yes, we handle both setup and teardown of all décor items. Our team will arrive before the event to ensure everything is set up as planned and will return after the event to dismantle and collect the items.
To receive a quote, please fill out our booking form with your event details, or contact us directly via phone or email. We’ll review your information and provide a detailed quote based on your requirements.
Yes, we can provide samples or a portfolio of previous events upon request. This will help you get a sense of our style and the quality of our work.
We love hearing about your unique ideas and preferences! During your consultation, feel free to share any specific décor concepts or themes you have in mind. Our team will work with you to incorporate these ideas into your event.
You can reach us by email at E.eventsdecor@outlook.com, by phone at +61 478 904 459, or through our contact form. We’re here to help and look forward to assisting you with any questions you may have.
If you have any additional questions or need further assistance, don’t hesitate to reach out. We’re here to make your event planning experience as enjoyable and stress-free as possible.
Complete our booking form with event details.
Select and personalise your event decoration preferences.
We’ll reach out to finalise details and handle the rest.
Let us turn your vision into a stunning reality. Contact us today to start planning.
